Mail Center Courier Management
Many operations critical to the smooth functioning of a firm may not be part of its core business. The mail center is one of them. If it isn’t efficient, the mail center may cost organizations dearly in terms of time, money and client/customer satisfaction. It is also a department that often grows as the corporation expands, sometimes without significant planning or forethought. Consequently, equipment and overall systems may be archaic and need replacing; mail center locations may not be the most convenient or practical and staffing may be inadequate.
The mail center has become a complex operation, using a wide range of equipment and technologies as well as a variety of transportation methods. In order to construct the most cost effective, time-efficient operation, it takes analysis and planning.
ORS makes certain that your clients' expectations are not only met, but EXCEEDED.
Oscar Robertson Solutions (ORS) will assess your mail center functioning, make recommendations to effect better results and, when a corporate decision is made to outsource the entire process, will manage your corporate mail center and transportation services. ORS makes certain your clients’ expectations are not only met, but are exceeded.
Services Include
- Analysis of current mail center functions with recommendations for the location of services, appropriate equipment and technology
- Implementation of state-of-the-art systems with an accompanying structure of strict performance standards
- Inclusion of department/division chargebacks for tight budget control
- Strategic management of all mailing services including the United States Postal Service, all air express, package, mail delivery and courier services
- Management and direct supervision of mail center staff at all locations
- Training of mail center staff on all equipment and processes
- Development of just-in-time delivery plan
- Provision of bonded and insured courier services for critical equipment, document and package delivery on a same-day basis
